About Us

PACE Membership


PACE is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center. With a full array of offerings, PACE can help you and your team stay current with the latest technology, trends and developments in the contact center and customer engagement industry. Fully maximize your membership by including colleagues across multiple departments to your membership. We offer convenient options to meet your needs.

Each membership level includes discounted member pricing for national and chapter events along with access to members-only discussion forums, a member and vendor directory and contact center education courses and certifications that can provide the much-needed educational opportunity for contact center managers, workforce, QA and supervisors that will help them prosper in their jobs.


Member Benefits


PACE membership benefits organizations of all types.  Whether your company operates an in-house contact center, you outsource your contact center operations, you are a contact center company or a supplier, our membership opportunities provide a variety of resources and benefits to help you maximize your resources and positively impact your bottom line!

Explore how your organization can benefit from a PACE membership: